Connection
CUSTOMERS
BCA expertise

With Bleexo, BCA Expertise measures the social climate of the company

LINE OF BUSINESS
Business Services
Head office
Asnières-sur-Seine, FR
Company size
1548
LINE OF BUSINESS
To be completed
Company size
To be completed
Location
To be completed

A testimonial from :

Estelle Loiselay
HR Development and Project Manager

Context and challenges

As an HR development and project manager, I am in charge of recruitment and internal mobility management. I am also in charge of current HR development projects such as GPEC, annual interviews, HR marketing and research into tools for the social climate.

We are in a rather particular context since we launched a major reorganization project 18 months ago, one of the main objectives of which is to strengthen customer service. Consequently, we felt it was extremely important to monitor and support our managers and employees.

We already had an "in-house" tool, which was a variation of the COPSOQ (Copenhagen Psychosocial Questionnaire). The management was satisfied with the tool, but the managers were not able to analyze it or transpose it into concrete action plans. What's more, they gave very little feedback to the teams. In this period of transition, the support provided to managers, the understanding with precision and in real time of the teams are crucial, which is why we were interested in Bleexo.

Solutions and benefits

Bleexo's answer

Bleexo allows us to perform a global follow-up, in real time, of what is happening in the company. The tool also allows us to track the positive or negative impact of announcements made to our employees. It's a real gold mine for us HR people! Thanks to Bleexo, we can precisely analyze and target each of our actions: Where is it going? Where is it not going? What is the social climate by team, by geographical area? Our managers had one request: simplicity! We needed a useful tool that was easy to administer. This is what Bleexo offers us: ease and simplicity. The automatic analysis of results was a determining factor. Thanks to the comments, we can refine our analyses and consequently the actions taken. As the tool allows us to share with all employees, they are "motivated" to express themselves frankly. They understand the usefulness of the tool. This was one of our main challenges. It has been achieved.

Bleexo's strengths
"Thanks to Bleexo we can analyze precisely and target each of our actions."

With other collaborative tools, we had already experienced failures because the support was not up to par. Bleexo stands out on this point. The Bleexo account manager is very available and shared with us relevant support and advice to optimize the deployment.

The Bleexo effect

Bleexo allows us to support a new dynamic. The new organization has changed our culture and our teams. Bleexo gives the opportunity to the management, HR and managers to remain attentive to each employee's feedback on their experience in the company.

"This is a real gold mine for us, HR!"
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