Keolis turned to Bleexo during the health crisis in 2020, to be able to best support their teams who were split between those who remained in 100% telework and those who alternated telework and periods of partial activity on site. The objective was to be able to take the temperature of the employees, who by necessity had less interaction with their manager.

Bleexo also helped both the HR department and the managers by enabling them to communicate on the issues raised by the teams.

The first benefit Keolis was looking for was simple: to be able to support and reassure their teams during a period of new company organization. Thanks to Pulse, our employee survey tool, they were able to launch surveys and collect feedback, and thus adapt their management and HR strategy according to employee feedback.

For Keolis' HR department, Pulse is a precious help to keep in touch with the teams on a daily basis: employees can express themselves, and the anonymity allows everyone to take a stand on a theme, which they might not have done before.

"Bleexo is a very dynamic interface, very ergonomic, easy to access, understandable."

If Keolis was seduced by the tool, the support was a real plus. Questions were immediately taken into account by the Bleexo team, and the surveys could be launched while being monitored, whether it be on the handling, the improvement of the return rate or the analysis of the feedback.

"The Bleexo platform is a tool that I recommend, as it is useful to the company for all its key moments"

Using Bleexo's Pulse was a way for Keolis to show their teams that their feelings were taken into account, that they were listened to, heard and that they were entitled to a response. Being able to solicit feedback from employees is a real advantage for human resources.